4th Culture Heuristics

Findings by heuristic

Mobile and touch

I’ve published 17 findings under this heuristic: 17 open, 0 fixed and 0 withdrawn.

The open ones are 7 medium, 8 low and 2 best practice.

These findings, grouped by status, with the newest status date first
FindingCompanySectorStatusLevelHeuristicWCAGFoundLast checkedStatus since
Shop pages stay 1024 px wide on an 820 px screenAppleTechnology
Open
MediumMobile and touch
Footer legal links on the French pages are 16 px tall and touchingAppleTechnology
Open
MediumMobile and touch2.5.8
The mobile app page asks a phone to scan its own QR codeChaseBanks and insurers
Open
Best practiceMobile and touch
On tablets, a help article’s ‘Was this helpful?’ panel runs 63 px past the screenGoogleTechnology
Open
LowMobile and touch
The Workspace status dashboard has no viewport tag, so phones scale it to 39%GoogleTechnology
Open
MediumMobile and touch1.4.10
The home page scrolls 32 px sideways at 1440 pxMicrosoftTechnology
Open
LowMobile and touch
The phone cookie notice takes 362 of 844 px, and its × is labelled as accepting cookiesRBC Royal BankBanks and insurers
Open
LowMobile and touch
On a phone the Administrative charges table runs 73 px past its boxRogersTelecom and health
Open
LowMobile and touch2.1.1
On a phone the privacy notice covers half the screen and the open menuTDBanks and insurers
Open
LowMobile and touch
Customer service phone numbers are plain text on a phone and can’t be tapped to callChaseBanks and insurers
Open
LowMobile and touch
On phones the Medicare call bar nests a phone link inside a button and covers the searchUnitedHealthcareTelecom and health
Open
MediumMobile and touch4.1.2
The fixed Feedback tab covers part of Share, Find and carousel buttonsCostcoRetail
Open
LowMobile and touch
At 374px the delivery-fee line makes the product page scroll sidewaysCostcoRetail
Open
MediumMobile and touch1.4.10
The phone app banner is on every page, and its close mark is 7pxAmazonRetail
Open
MediumMobile and touch4.1.2
On the phone, Sort by is the last item in an icon-only Filters sheetAmazonRetail
Open
LowMobile and touch
Phone links and buttons measure under Apple’s own 44-point guidanceAppleTechnology
Open
Best practiceMobile and touch
Colour swatches under results are 18x20px with 4px gaps on a phoneWalmartRetail
Open
MediumMobile and touch