TD.com
TD.com’s EasyWeb sign-in page turns off pinch zoom, and a ‘Get started’ button on the chequing page is named ‘Earn 50% more Stars at Starbucks Learn more’.
11 findings: 6 medium, 4 low and 1 best practice. 12 pages examined.
UX heuristic analyses of the sites people use every day
78 findings · 9 analyses · October 2026 · Patterns across 9 analyses · How they are made
By sector
- Retail3 analyses
Amazon.com, Costco.com, Walmart.com
- Technology2 analyses
Apple.com, Google.com
- Banks and insurers2 analyses
TD.com, Chase.com
- Telecom and health2 analyses
UHC.com, Verizon.com
Latest
Chase.com
Chase.com blurs its CD rates behind a ZIP code prompt that × does not close, and on narrow screens its credit card list opens without APR or annual fee.
9 findings: 6 medium, 2 low and 1 best practice. 10 pages examined.
UHC.com
The Medicare plan finder on uhc.com has an empty ZIP label and fills in a value it cannot accept, and a plan link reads ‘Mental health virtual therapy’ but is named ‘View accident insurance’.
8 findings: 5 medium, 1 low and 2 best practice. 10 pages examined.
Verizon.com
On Verizon.com’s Unlimited plans page an information button has no name and plan cards are named with words they do not show; red text on the home and plans pages misses 4.5:1.
6 findings: 4 medium and 2 low. 11 pages examined.
Costco.com
Costco.com’s delivery and footer links are under the 24 px target size, pages show a Seattle warehouse to a visitor in Toronto, and the price card title ignores the chosen option.
7 findings: 4 medium, 2 low and 1 best practice. 7 pages examined.
Amazon.com
Comparing products is where Amazon.com makes you work: size tiles mix rolls and sheets, the unit price is set at 10px, nothing sorts by it, and on a phone the Sort control is hidden.
8 findings: 3 medium and 5 low. 4 pages examined.
How they are made
Each analysis reads a site’s public pages, signed out, at desktop, tablet and phone sizes, against recognised usability heuristics and WCAG 2.2. A browser measures what it can; every finding is levelled by how much it stands in people’s way, from best practice to high. All are read from Toronto, Canada, and say so where that changes a page.