Sector
Carriers and health insurers: plans, coverage and help. Two analyses, 14 findings, assessed 26 October 2026. How this sector compares with the rest
| Analysis | High | Medium | Low | Best practice | All |
|---|---|---|---|---|---|
| UHC | 0 | 5 | 1 | 2 | 8 |
| Verizon | 0 | 4 | 2 | 0 | 6 |
| All 2 | 0 | 9 | 3 | 2 | 14 |
The Medicare plan finder on uhc.com has an empty ZIP label and fills in a value it cannot accept, and a plan link reads ‘Mental health virtual therapy’ but is named ‘View accident insurance’.
8 findings: 5 medium, 1 low and 2 best practice. 10 pages examined.
On Verizon.com’s Unlimited plans page an information button has no name and plan cards are named with words they do not show; red text on the home and plans pages misses 4.5:1.
6 findings: 4 medium and 2 low. 11 pages examined.